I have found that a valuable part of the dispute resolution process is when the parties sign a written agreement at the conclusion of the mediation, as a record of their agreements. It signifies that resolution has been reached.

Towards the end of the mediation process, I take the verbal agreements that the parties have created, and incorporate them into a document for the parties to sign. This document can take different forms, depending on the circumstances and nature of the dispute. It can be a legally binding contract or a Heads of Agreement (that the parties will engage their lawyers to convert into a contract) or an informal Memorandum of Understanding.